To customise your settings, continue reading and click on the links of the third-party sites you find in the tables.

COOKIE POLICY STATEMENT FOR THE WEBSITE HA.GRUPPOHERA.IT

The following policy statement regarding the use of cookies on this website is provided to the user/browser pursuant to Article 13 of EU Regulation 2016/679 (hereinafter GDPR).
The cookie policy statement is prepared and updated by Herambiente S.p.A., the website operator and Data Controller for personal data associated with it, with registered office in viale Carlo Berti Pichat 2/4 - 40127 Bologna.
Data subjects may contact the following address: privacy.herambiente@gruppohera.it in order to exercise their rights provided under the GDPR (Articles 15 to 21: access, rectification and completion of data, erasure/right to be forgotten, restriction of processing, portability, right to oppose).
Any further requests regarding the use of cookies on this website may be addressed to the Data Protection Officer of Hera S.p.A. at the email address dataprotectionofficer@gruppohera.it.
Personal data is processed, in any case, by persons authorised by Herambiente to process such data, and data is neither disclosed nor disseminated.

What cookies are used on this website?

On this website, the following are used:

• Technical cookies, designed to ensure the proper use of the site content;
• Third-party analytical cookies, as a tool used to analyse the behaviour of visitors to the website;
• Third-party profiling cookies.

What are cookies?

Cookies are small text strings that a website can send to the user's device (PC, notebook, smartphone or tablet) during their visit to the website and they are usually saved directly in the browser used for browsing. The same website that sent them can then read and record the cookies that are on the device to obtain various types of information.

How many types of cookies are there?

There are different types of cookies, with different characteristics.
Cookies can be classified, above all, as:

• Session cookies, which are deleted immediately when the browser is closed (e.g. Internet Explorer, Safari, Google Chrome, etc.)
• Persistent cookies, which - unlike session cookies - remain on the device and continue to operate even after the browser has been closed and until a certain period of time has passed
• First-party cookies, i.e. cookies generated and managed directly by the operator of the website that the user is browsing
• Third-party cookies, which are generated and managed by parties other than the operator of the website that the user is browsing (as a rule, pursuant to a contract between the website owner and the third party).

The two main functional categories are:

• Technical cookies
  technical cookies are generally necessary for the correct operation of the website and to allow browsing; without them the visitor might not be able to view the pages correctly or use certain services. For example, a technical cookie is required to keep the user connected throughout their visit to a website, or to store language settings, display settings, and so on.  Technical cookies can be further divided into browser cookies, which ensure the normal browsing and use of the website (e.g. allowing the visitor to make a purchase or be authorised to access restricted areas); analytics cookies, assimilated to technical cookies only when used directly by the operator of the website to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to browse according to a set of selected criteria (for example, language, products selected for purchase) in order to improve the service provided to that user.
  It should be noted that the use of technical cookies does not require consent of the user, according to the provisions of Directive 2009/136/EC, the Decision of the Italian Data Protection Authority of 8 May 2014 and the "Guidelines on cookies and other tracking tools" - 10 June 2021.
• Profiling cookies
  profiling cookies are designed to create profiles of the user and are used to promote offers in line with the preferences displayed by the user during web browsing. Given that these tools are not necessary for the correct operation of the website but are used exclusively to allow the site user to learn about offers that best suit his or her needs, they require the site user's consent, which can be freely withdrawn at any time without prejudice to processing prior to revocation (art. 6, para. 1, letter a) of the GDPR), Herambiente S.p.A., within its remit and in accordance with applicable regulations, shall provide the updated link to the privacy policies and consent forms of the third parties with whom it has entered into agreements for the installation of cookies through its website.

THE FOLLOWING FIRST-PARTY TECHNICAL COOKIES ARE USED ON THIS SITE

Technical cookies are necessary and cannot be excluded; they allow the website to function properly and allow you to browse.

THIS SITE CONTAINS THE FOLLOWING THIRD-PARTY ANALYTICAL COOKIES

The cookies contained in this section allow the monitoring and analysis of traffic data, the identification of the most popular pages and content, in order to improve the site and the experience it offers to visitors. If you wish to consent to the installation of the following third-party cookies, please can click on the corresponding links and, after reading the privacy policies of the third parties, you may give or withdraw your consent.

THIS SITE CONTAINS THE FOLLOWING THIRD-PARTY PROFILING COOKIES

The cookies contained in this section are used to promote offers in line with the preferences displayed by you during your web browsing. If you wish to consent to the installation of the following third-party profiling cookies, you can click on the corresponding links and, after reading the privacy policies of the third parties, give or withdraw your consent.

Data recipients:

Personal data will not be disseminated.
For reasons exclusively functional to its management, the data will be processed by persons duly designated as Data Processors.
In particular, personal data may be processed by:

• Website provider, for management and maintenance of the site (Deda Digital Srl);
• associated or subsidiary companies of Hera Group.

Personal data may also be disclosed to public and private entities for which the disclosure of your data is required by EU provisions and legal, regulatory or contractual requirements.
For all the information regarding the processing of personal data collected by third parties through third-party cookies - including any transfers of personal data to non-EU countries - one should refer to the updated policy statement links, found in the tables above.

Storage period

Personal data collected through first-party cookies is processed by automated tools for the period of time indicated in the tables above relating to the individual types of cookies, where indicated, and in any case only for the period of time strictly required to achieve the purposes for which the data was collected. At the end of processing, the personal data will be erased.
For additional information regarding the storage period of personal data collected through third-party cookies, one should refer to the updated policy statement links, present in the tables above.

Right to lodge a claim with the Supervisory Authority

Data subjects who believe that the processing of personal data relating to them, carried out through this site, is in violation of the provisions of the Regulation have the right to lodge a complaint with the Italian Data Protection Authority.

For more information on how the rights of data subjects may be exercised (articles 15 et sequitur of EU REG 2016/679) in relation to the processing of personal data through third-party cookies, please click on the updated privacy policy links, in the above tables.

Additional information

Every user can configure their browser so as not to automatically accept cookies.
Given that some settings may be different according to whether one uses a specific browser on a Mac or on a PC, and some browsers often change their interface and management commands for general settings, we recommend users to refer to the instructions of the manufacturers of these software programs.

You may change your cookie settings at any time by clicking on "Cookie Policy - Change your Cookie settings" in the footer of di https://ha.gruppohera.it