Interested
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This disclosure is received by Web Users who request to book a guided tour at plants/offices of the Herambiente Group
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Data controller
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The Controller is Herambiente S.p.A. with registered office in Viale Berti Pichat n. 2/4 – 40127 Bologna,
Tel. 051.287111.
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Data Protection Officer
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The DPO is the Head of the Hera S.p.A. Privacy Information Security Compliance and QSA Regulation function. who can be contacted at Hera S.p.A., Viale Carlo Berti Pichat n. 2/4, 40127 Bologna or by mail to: dataprotectionofficer@gruppohera.it
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Personal data processed
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The subject of this information is the processing of the following personal data, indicatively but not exhaustively:
- Name and surname
- address
- phone
- email
and any other personal data functional to fulfilling the request.
The data will be associated with the message that the User wishes to enter.
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Legal basis
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Purpose
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Nature of the contribution
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Pre-contractual/ contractual
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Allow the booking request for a guided tour of the plants and the satisfaction of the User's requests. In particular, allow Herambiente S.p.A. and to the Group companies to receive messages/requests, answer questions and process requests by directing them to the competent offices.
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The provision of data is voluntary but necessary to allow the Data Controller to proceed with the provision/service requested.
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Processing methods
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The personal data collected will be processed with electronic tools and in paper form, with the use of suitable measures for the security and confidentiality of the data.
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Recipients
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The data will be processed exclusively by persons authorized and formally appointed to carry out these tasks, identified, educated and made aware of the constraints imposed by law.
The entire processing or phases of it may be carried out by third-party companies, whether or not belonging to the Hera Group, which will act as external data processors.
Personal data may be disclosed to Hera Group companies and/or third parties contractually linked to Group companies.
Your data may be communicated to public bodies/public administrations/authorities and supervisory and control bodies.
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Spread
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The data will not be disclosed.
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Data transfers outside the European Union - European Economic Area
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Personal data will be processed within the European Union and stored on servers located within the European Union. Your personal data may be transferred to non-EU/EEA countries, in compliance with the applicable legal provisions, stipulating, if necessary, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses envisaged by the European Commission, in compliance with articles 45, 46, 47 and 49 of the GDPR.
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Data retention period
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Your data will be kept for the entire duration of the visit and will be kept for the period necessary to manage it. The data will subsequently be kept for a further year, except for the conservation necessary to fulfill legal obligations or the possible extinction of the contractual obligations assumed and the satisfaction of the consequent legal obligations.
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Rights of the interested party
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The interested party has the right to obtain, in the foreseen cases, access to personal data and the rectification or cancellation of the same or the limitation of the treatment that concerns him or to oppose the treatment and portability of the data (articles 15 and of the EU REG 2016/679) by contacting the Data Controller directly, by email at the address: privacy.herambiente@gruppohera.it or by PEC at herambiente@pec.gruppohera.it
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Right to lodge a complaint with the Supervisory Authority
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The interested party also has the right to lodge a complaint with the competent Guarantor Authority.
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